ELLEUMINATE
Course · UTAP claims guide

Claim your UTAP funding in 8 simple steps.

UTAP pays you back up to $250 or $500 on your course weekend. You claim it yourself, directly with NTUC. Here is exactly what to do, and when.

Open NTUC's step-by-step guide
You submit your own claim Singpass login required Claim within 6 months
Please read this first

Your claim is between you and NTUC.

ELLEUMINATE does not submit, manage, guarantee or follow up UTAP claims.

ELLEUMINATE is not responsible for any claim that is rejected, reduced, delayed or not paid, for any reason. That includes a missed deadline, a membership that was not paid up, attendance below the requirement, incorrect details or documents, a name that does not match, a course outside the approved period, or any change NTUC makes to its rules or funding.

The full course fee remains payable, and our no-refund policy applies, whether or not your claim is approved. Please check your eligibility with NTUC before you register.

How the money works

You pay first. NTUC pays you back.

UTAP is a reimbursement. NTUC covers 50% of the nett course fee you paid, up to a yearly cap. For this course, 50% is more than the cap, so the cap is what you can get back.

$1,099
You pay the full course fee to reserve your place
→
$250 / $500
NTUC reimburses you after your approved claim, up to your cap
→
$849 / $599
Your net fee, if your claim is approved
$250

Yearly cap if you are below 40

$500

Yearly cap if you are 40 or above

The cap covers all your UTAP claims in a year. If you have already used some of it on another course, you can claim only the balance. NTUC works out your age band and balance.

Before you register

Are you eligible?

Check every line. If one is missing, NTUC can reject your claim, and the course fee still stays payable.

  • You are an NTUC member paying full membership fees
  • Your membership is paid up before the course starts, throughout it, and on the day you claim
  • You attend at least 75% of the course and complete any required assessment
  • You are not claiming full funding from your employer or another source
  • The course starts within NTUC's approved UTAP period
  • You have Singpass access to log in and claim

Check the full criteria on NTUC's UTAP page

Your claim timeline

Four moments, one deadline

1
Before you registerCheck you qualify
2
Your course weekendAttend and collect your certificate
3
Claim straight awaySubmit on NTUC's UTAP portal
4
The 6-month deadlineLate claims are rejected

NTUC counts the deadline conservatively. Its own example: a course ending on 2 January must be claimed by 1 June. Claim as soon as you have your certificate.

Step by step

Your 8 steps to claim

  1. 1
    Before the course

    Check you qualify

    Go through the eligibility list above and confirm with NTUC if you are unsure.

  2. 2
    At the course

    Attend and keep your papers

    Attend the full weekend. You need at least 75% attendance. After the course, keep your official receipt and certificate safe.

  3. 3
    Straight after

    Mark your deadline

    You have 6 months from the course end date. Put the date in your calendar the day you finish.

  4. 4
    On NTUC's site

    Go to E-Services

    On ntuc.org.sg, open E-Services, then click "Apply here" under Union Training Assistance Programme (UTAP).

  5. 5
    Log in

    Use your Singpass

    Choose the Singpass login and authenticate.

  6. 6
    Your claim

    Choose "Course Fee Claim"

    Check your contact details, then enter the provider, course name, start and end dates, and the nett course fee you paid out of pocket.

  7. 7
    Upload

    Add your two documents

    Upload your proof of payment and your certificate. Add your bank details and a bank statement if your account is not already shown.

  8. 8
    Finish

    Review, accept, submit

    Check the preview page, tick the Terms and Conditions box and submit. Note your Application ID and look for NTUC's confirmation email.

See the screens in NTUC's guide

Or watch our walkthrough video. NTUC's guide shows each screen you will see as you claim.

Have these ready

What you upload

Proof of payment

Your official course receipt, showing the course fee you paid.

Proof of completion

Your course certificate, issued after the course.

Bank details, if asked

Only if your account is not already shown. Add a bank statement or the cover page of your bank book with your name and account number.

Files must be PDF, JPEG, JPG or PNG, up to 5MB each.

Questions, answered

UTAP FAQ

Does ELLEUMINATE submit my UTAP claim for me?

No. You submit your own claim through NTUC's UTAP system with your Singpass. We provide your official receipt and certificate, and we point you to NTUC's guide. We do not submit, manage, guarantee or chase claims.

What if my claim is rejected or reduced?

ELLEUMINATE is not responsible for any claim that is rejected, reduced, delayed or unpaid. Decisions are made by NTUC alone. Your course fee remains payable in full and is non-refundable, whatever the outcome. For questions about a decision, contact NTUC directly.

How much can I get back?

NTUC supports 50% of the nett course fee you pay for an approved course, up to a yearly cap of $250 if you are below 40, or $500 if you are 40 or above. The cap covers all your UTAP claims that year.

What is the deadline to claim?

6 months after the course end date. NTUC counts conservatively (its example: a course ending 2 January must be claimed by 1 June), so claim as soon as you receive your certificate. Late claims are rejected and we cannot reopen or extend a deadline.

What do I enter for "Nett Course Fee Paid"?

The amount you actually paid out of pocket, after any other subsidies, as shown on your receipt. NTUC works out the UTAP amount from that figure.

Which year's UTAP balance does my course use?

The year the course starts. A course that starts in one year and ends in the next uses the balance of the year it began.

Can I claim for more than one course?

Yes, as long as the total stays within your yearly cap.

Why do I pay the full fee first?

UTAP is a reimbursement. You pay the full course fee to reserve your place, and NTUC pays you back after you complete the course and your claim is approved.

Who do I contact about my claim?

NTUC. Email [email protected] or call the NTUC membership hotline on 6213 8008 (Mon to Fri 9am to 5:30pm, Sat 9am to 12:30pm). For your registration, receipt or certificate, WhatsApp us on +65 8817 6912.

UTAP rules are set by NTUC and can change. Details checked on 2 October 2026. Always confirm on NTUC's UTAP page before you register.

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